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Ultimately, each Secretlab chair is engineered to fit different builds. To see which model best fits you, check our handy sizing calculator.
The Secretlab OMEGA features a greater volume of the Secretlab patent-pending cold-cure foam to provide even more cushioning and support. Due to its compact design, the overall shape of the chair fits more snugly for most people when seated to provide better ergonomic support. Additionally, it comes with a multi-functional tilt mechanism which enables the chair to effortlessly adapt to your sitting preference, giving you more flexibility as well as allowing you to lock the chair at any angle you desire.
The Secretlab TITAN comes complete with an even taller backrest and a wider as well as deeper seat base. This chair is ideal for the users who are up to 200cm in height and 130kg in weight. It is also the only model to feature an integrated adjustable lumbar support system, which allows you to adjust the lumbar support by simply turning the knob on the right of the backrest. In addition, the Secretlab TITAN also comes with XL PU caster wheels which enable smoother gliding, increased sturdiness and enhanced durability.
The Secretlab TITAN XL is an identical mirror to its smaller counterpart, the TITAN, aesthetically wise. In terms of dimension, the XL is adjusted to create a more voluminous seating experience with the increased backrest height and width of the whole chair. In addition, the size of its wings are smaller but wider, creating a more spacious environment for the user.
The XL’s key structural components such as the multi-tilt and hydraulics have been upgraded with heavy duty materials and re-designed to withstand increased pressure. The multi-tilt will boast a stronger grade of structural steel, and the hydraulic piston has been strenuously tested to repeatedly withstand up to 200kg of force. For added stability, the XL will come with a larger wheelbase.
Secretlab chairs come in leather and fabric options and both will offer you the same great seating experience.
Ultimately it boils down to personal preference, but here are some differences between leather and fabric that may help you decide.
The Secretlab PRIME 2.0 PU Leather is water-resistant, making it the better choice if you’re prone to accidental spills. If you’re confident about keeping food or liquids away from your chair, then feel free to choose between either of our top-quality upholsteries.
The Secretlab SoftWeave™ Fabric was designed with breathability in mind—while the threads are tightly woven for durability, they still allow for air to flow through, helping to dissipate heat more easily.
- Ease of maintenance
PU leather is easy to take care of with some quick maintenance every now and then. While our SoftWeave™ fabric does not require maintenance as often, it will take some effort to clean if it gets dirty. To learn more, check out our Aftercare Guide.
We've designed our chairs to be as adjustable as possible, taking into consideration that people have varying weights and height.
To find a Secretlab chair that may be your best fit, check out our Sizing Guide.
However, we understand that people come in different shapes and sizes hence our Sizing Guide is a general guideline, and to find out which Secretlab chair suits your physical structure and sitting preference best, check out the full specifications
You can pay for your order securely with the Stripe payment method, which accepts both debit and credit cards. In addition, we do have bank transfer and PayNow available and you can select your preferred option upon carting out.
You can pay with instalments using the following methods:
Up to 3 months, offered by Rely:
- Proceed to checkout your order as per normal.
- Select Rely as your payment method.
- Enter your details with Rely, confirm purchase.
- That's all.
Up to 24 months, offered by DBS My Preferred Payment Plan and OCBC Paylite:
- Proceed to checkout your order as per normal.
- Complete the checkout using a DBS or OCBC credit card.
- Proceed to your respective bank's instalment plan web page and follow the instructions to apply for the instalment plan.
- Contact your bank if you need additional information.
Still unsure? Check out our Instalment Plans page to learn more.
Delivery to your doorstep by our local courier will be $20. You will be able to add on the assembly service by our technician for another $29. Our technician will then deliver and assemble the chair for you at your location.
We deliver your chairs straight to your doorstep by local courier with signature requirement. You get to choose your preferred delivery date and time slot when checking out as well.
We aim to deliver all orders within the selected date and time slot but on the rare occasion that there are any changes, we’ll do our best to give you a call at least 1 working day in advance to update you.
For certain areas such as restricted zones, islands, CBD towers, no-lift areas, additional delivery charges may apply. Please check with us if you are unsure about the additional costs. Accessories will also be delivered by local courier service and should take about 2 to 3 working days to reach you.
Accessories will be delivered by registered mail, and should take about 2-3 working days to reach you.
To summarize on our warranty policy:
- Up to 5-years warranty on all functionality portions of the chair. Aesthetic defects and damage due to misuse of the chair are not covered.
- Submit a warranty claim via our Contact Form with image/video attachments of relevant affected area.
- For international orders, the cost of shipping of replacement components will be half borne by the purchaser (excluding any additional cost from custom duties and taxes)
- Secretlab reserves the final right in determining if a benefit under the warranty can be claimed.
Though we are unable to provide exchanges for our chairs at the moment, we do have a Return & Refund policy in place which you may refer to for more information on the process.
In the unlikely event that you encounter any damaged, defective or missing parts, please drop us a ticket on our Support Form with photos of the affected area and your order number so our Support team can do their best to assist you.
We want you to love your chair! However, if you are not completely satisfied, we want to work with you to make things right. But before considering a return, don't forget that all our chairs are covered by our two-year warranty, which you can read up more on our Warranty Page.
To help you understand our refund/return policy better, refer here
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